Frequently Asked Questions

PRODUCT CARE

How should I care for my garments?
Each product is made with high-quality materials and designed to last. For best results, follow the care instructions on the label. Generally, we recommend washing in cold water and air-drying to maintain fabric integrity.

Do your products shrink?
Our fabrics are pre-washed to minimize shrinkage, but some natural fibers may shrink slightly. To prevent this, avoid high heat when washing or drying.

How do I remove stains?
Treat stains promptly with a mild detergent or stain remover. Avoid harsh chemicals, as they may damage the fabric.

ORDERS & SHIPPING

How long does shipping take?
Orders typically ship within 1-2 business days. Delivery times vary by location, but most orders arrive within 3-7 business days.

Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times depend on the destination.

Can I change or cancel my order?
If your order hasn’t shipped, we may be able to modify or cancel it. Contact us as soon as possible for assistance.

RETURNS & EXCHANGES

What’s your return policy?
We accept returns within 30 days of delivery, provided items are unworn and in original condition. Refunds will be issued to the original payment method.

How do I initiate a return or exchange?
Visit workwear-brand.com and follow the instructions on our Returns page. You’ll receive a confirmation email once your return is processed.

What if my item is defective or damaged?
If there’s an issue with your order, let us know within 7 days of delivery, and we’ll gladly replace it or offer a refund.

SIZING & FIT

How do I choose the right size?
Refer to our detailed size guide at workwear-brand.com for measurements. If you’re between sizes, we recommend sizing up.

Do your products run true to size?
Our items are designed to fit true to size, but check the product description for specific fit notes (e.g., “relaxed fit” or “slim cut”).

GENERAL

Where are your products made?
Our garments are crafted with care using globally sourced materials.

Do you restock sold-out items?
Popular items may be restocked periodically. Sign up for notifications at workwear-brand.com to stay updated.

How can I contact customer service?
For any questions, visit workwear-brand.com and fill out the contact form. Our team will respond promptly.